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Time Management for Time Poor Employees

Read this case study to see how we overcame time challenges for client billing employees by using a hybrid virtual process. We also designed for ...

Time Management for Time Poor Employees

Posted by The Virtual Training Team on 11-Jun-2020 10:52:09

The client is an international law firm sited across Germany. The key focus of the challenge for VTT was delivering time management training virtually to employees who were extremely time poor and hired out to their clients by hourly billing. A solution was needed to account for multiple participants from the same location to learn together whilst the VTT trainer delivered the workshop virtually. The training programme needed to take into account participants being ‘away from their desk’ for the minimum time due to client billing procedures.

The Metrics

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Multiple

Locations

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100

Minute Sprints

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3

Continents

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CHALLENGE

  • Time management training required for time-poor employees.
  • Multiple locations across Germany.
  • Training to be translated and delivered in German.
  • A hybrid approach of delivery required - the VTT trainer was virtual.
  • Maximum training transfer in minimum training time.
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Solution

  • This scenario required a training design and delivery which maximised participants exposure to new ideas, tips and techniques, all delivered in 100-minute sprints and included:-
    • Delivery in local language
    • Hybrid approach with participants in the same room and the coach being virtual
    • A very practical and condensed training sprint designed and delivered succinctly
    • The hybrid approach allowed participants to be away from their work-space for the minimum time
  • VTT designed a highly interactive and engaging sprint workshop that had participants involved from minute 1 to 100. The hybrid approach of the participants being in a room together with a virtual coach meant they could stand-up and use the space in the room to complete whiteboard and post-it note activities. The actions taken away were on managing mindset, focus, energy, and workflow.
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Result

  • The engagement was high by attendees and the feedback massively positive - participants enjoyed learning in their first language.
  • Having participants from the same location learn together was a real positive, as was the minimising of time away from billing clients.
  • The 100 minutes duration was really popular for this programme.

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